Install Windows App and connect to Cisco Cloud PC



  1. Click this link to open the App Store, then install Windows App
  2. Launch the Windows App. Click +, then Add Work or School Account
  3. Enter your Cisco e-mail address, then click Next
    • Note: If you are already signed into Microsoft 365 with a non-Cisco account, you will need to click the + sign to add your Cisco account
  4. Enter your Cisco email address, click Next, then follow the rest of the SSO sign-in and Duo authentication steps


    • Enter your Cisco temporary password and click Log In
    • A Duo Verified Push code will pop up on your Cisco device
    • Verify it is you logging into your Duo app. Did you initiate this push?
      • Note: you might have to scroll down to see the verification code prompt
    • Enter the verification code when prompted
      • Only use the code provided within the Duo login prompt from your Cisco device
      • NEVER enter a code provided by a third-party, including:
        • The Cisco help desk
        • Text message (SMS)
        • A phone call or email
  5. Double-click your Cisco Cloud PC

  6. Enter your temporary password and click Continue

    7. Next Step: Set Up Cloud PC