Install Windows App and connect to Cisco Cloud PC



  1. Click this link to open the Windows App download page
  2. Click Download
  3. Locate Windows App Installer.exe and double-click it. By default, it will be in your Downloads folder

  4. Click Sign In
    • Note: If you are already signed into Microsoft 365 with a non-Cisco account, you will need to click the + sign to add your Cisco account
  5. Enter your Cisco email address, click Next, then follow the rest of the SSO sign-in and Duo authentication steps


    • Enter your Cisco temporary password and click Log In
    • A Duo Verified Push code will pop up on your Cisco device
    • Verify it is you logging into your Duo app. Did you initiate this push?
      • Note: you might have to scroll down to see the verification code prompt
    • Enter the verification code when prompted
      • Only use the code provided within the Duo login prompt from your Cisco device
      • NEVER enter a code provided by a third-party, including:
        • The Cisco help desk
        • Text message (SMS)
        • A phone call or email
  6. Click Next on the following three windows

  7. Click Connect
  8. Sign in with your Cisco credentials

  9. Choose yes or now to "Let Windows App access your camera." Yes is recommended. If you choose No, then you will be unable to use your camera for Webex meetings in your Cloud PC

    10. Next Step: Set Up Cloud PC