Windows Hello



  1. If you want to set up your system for facial recognition or fingerprint sign-in, click Yes, set up and follow the prompts

    • Note: If you click Skip for now on both of these methods, you will still be required to set up Windows Hello with a PIN


  2. Click Next
  3. Click Next to create a PIN
  4. Enter your Cisco email address, click Next, then follow the rest of the SSO sign-in and Duo authentication steps


    • Enter your Cisco temporary password and click Log In
    • A Duo Verified Push code will pop up on your Cisco device
    • Verify it is you logging into your Duo app. Did you initiate this push?
      • Note: you might have to scroll down to see the verification code prompt
    • Enter the verification code when prompted
      • Only use the code provided within the Duo login prompt from your Cisco device
      • NEVER enter a code provided by a third-party, including:
        • The Cisco help desk
        • Text message (SMS)
        • A phone call or email

  5. Click Yes, this is my device
  6. Enter a six (6) or more digit PIN, confirm it, and click OK
  7. Click OK

Next Step: Open Instructions on Cisco Laptop