Download the appropriate version of Webex for your operating system
*Note: If you are not sure which processor you have, click the Apple in the top left corner of your screen,
select About This Mac, and check the Processor line
Locate Webex.dmg and double-click it. By default, it will be in your Downloads folder
When the .dmg file is open, you will see a window with the Webex application next to a shortcut to the
Applications folder. Drag the Webex icon over to the folder as shown
Open the Applications folder and double-click Webex
If prompted, click Open
If prompted, click Agree
Enter your Cisco e-mail address and click Next
Enter your Cisco email address and temporary password, then click Log In
A Duo Verified Push code will pop up on your Cisco device
Verify it is you logging into your Duo app. Did you initiate this push?
Note: you might have to scroll down to see the verification code prompt
Enter the verification code when prompted
Only use the code provided within the Duo login prompt from your Cisco device
NEVER enter a code provided by a third-party, including:
The Cisco help desk
Text message (SMS)
A phone call or email
Click Yes, trust browser
If you were already signed into a Webex with a different account, you can sign in with your Cisco account later if you wish.
Simply sign out of Webex and then sign in with your Cisco credentials. Do not do it now or you will be disconnected from this session