Your system is not in ABM for Cisco, so you will need to manually enroll it with Cisco Device Management. These instructions were created using Sequoia.
If you are running a different version of macOS, then some of the steps will look different, but similar. Some key items are:
Do not use any form of Migration Assistant. Set up as a "New" system
Do not configure your AppleID yet. Wait until after your setup is complete
**NEVER** save any passwords in your browswer
When creating your local Mac user account, use your Cisco username in both the full name and username fields
On the Create a Mac Account screen. Enter the following details:
Full name: Set to your Cisco userID, not your full name - i.e. jdoe
Account name: Set to your Cisco userID - i.e. jdoe
Password: Use a password that meets the following criteria:
has at least 12 characters
has both upper and lower case characters
has at least 1 special character
has at least 1 digits
not an exact dictionary word match
not your profile ID or name
not contain your rearranged profile ID or name
not contain these special characters Á ë ô Ñ ¿ ß
not contain a space
not contain a British pound symbol £
not contain a double quote "
Hint: Leave this blank
Confirm your password is correct
Click Continue
**This is now your Local Mac Password. Your Cisco Temporary Password has not yet been changed. This
will be done in a later step**
Agree to the Terms and Conditions
Select your Time Zone, then click Continue
Touch ID: Set it up by clicking Continue and following the on-screen instructions. Touch ID will be used to set up Passwordless authentication later
On the Update Mac Automatically screen, click Only Download Automatically. You can change to fully update automatically after the setup
is complete if you wish
When you get to the desktop, open Safari and enter https://macenroll.cisco.com into the address field
Enter your Cisco email address click Next
Enter your Cisco temporary password click Log in
A Duo Verified Push code will pop up on your Cisco device
Verify it is you logging into your Duo app. Did you initiate this push?
Note: you might have to scroll down to see the verification code prompt
Enter the verification code when prompted
Only use the code provided within the Duo login prompt from your Cisco device
NEVER enter a code provided by a third-party, including:
The Cisco help desk
Text message (SMS)
A phone call or email
Click Yes, this is my device
Click Download profile
Click Allow
Open System Preferences, search for Profiles, and click Data Management
Double-click MDM Profile
Click Install on the next two windows
Enter your local Mac password and click Enroll
The device management profiles are now being loaded. You will see them populate under Device Management
In a few minutes, you will prompted to sign into Mac@Cisco Self Service
Enter your Cisco email address click Next
Enter your Cisco password click Log in
A Duo Verified Push code will pop up on your Cisco device
Verify it is you logging into your Duo app. Did you initiate this push?
Note: you might have to scroll down to see the verification code prompt
Enter the verification code when prompted
Only use the code provided within the Duo login prompt from your Cisco device
NEVER enter a code provided by a third-party, including:
The Cisco help desk
Text message (SMS)
A phone call or email
Click Run under Complete Enrollment, then click Run again