Windows Setup



  1. Connect your new laptop to the AC adapter and power it on
  2. Select your Region and Keyboard Layout
  3. Connect to Wi-Fi, then click Next

    • If you are on a Cisco site, do not connect to "blizzard". Instead, click here for instructions to connect to "internet"

    • After you connect to the network, you will see a Checking For Updates screen. Your machine may restart a few times during this process
  4. Accept the license agreement if prompted
  5. If you you see the Let's name your device screen, click Skip for now
  6. If you you see the How would you like to set up this device? screen, select Set up for work or school and click Next
  7. Enter your Cisco email address and click Next
  8. Enter your Cisco email address and click Next
  9. Enter your Cisco temporary password and click Log In
  10. A Duo Verified Push code will pop up on your Cisco device
  11. Verify it is you logging into your Duo app. Did you initiate this push?
    • Note: you might have to scroll down to see the verification code prompt
  12. Enter the verification code when prompted
    • Only use the code provided within the Duo login prompt from your Cisco device
    • NEVER enter a code provided by a third-party, including:
      • The Cisco help desk
      • Text message (SMS)
      • A phone call or email
  13. Click Yes, this is my device
  14. On the Setting up for work or school screen, wait for each step to complete
    • Note: How long this takes depends on your internet connection. On a slow connection, this could take several hours

    • You may see some screens that allow you set some Microsoft settings e.g. use of voice, use of location etc. We recommend selecting No or Off for all

    • If you see a Windows login screen, sign in with your Cisco Username and temporary password

    • You will see the Setting up for work or school screen again. Wait for each step to complete and you will be taken to the Desktop

    • You can click the down arrow next to each step to check the progress

    • You will be prompted to set up Windows Hello when the configuration process is complete