Mac Setup



  1. Connect your new laptop to the AC adapter and power it on
  2. Select your Language, Region, then click Continue
  3. Select "Set up as new" and click Continue
  4. If you need to use accessibility features, make your choice here. Otherwise select Not Now
  5. Select your WiFi connection, enter the login credentials, and click Continue

    • If you are on a Cisco site, click here for instructions to connect to "internet"
  6. On the Device Management prompt, click Enroll
    • Note: If you do not see this screen immediately after you have connected to the WiFi please click Back to get back to the Network Select page, wait 5 seconds, then click Continue. If you still don't see the Device Management page, click here
  7. Click Login to allow Cisco Systems to manage your computer
  8. Enter your Cisco email address click Next
  9. Enter your Cisco temporary password click Log in
  10. A Duo Verified Push code will pop up on your Cisco device
  11. Verify it is you logging into your Duo app. Did you initiate this push?
    • Note: you might have to scroll down to see the verification code prompt
  12. Enter the verification code when prompted
    • Only use the code provided within the Duo login prompt from your Cisco device
    • NEVER enter a code provided by a third-party, including:
      • The Cisco help desk
      • Text message (SMS)
      • A phone call or email
  13. If you see the following prompt, click Yes, this is my device
  14. In a few moments, you will see the Create a Mac Account screen. Enter the following details:
    • Full name and Account name: Both are set to your Cisco userID by default. **Do not change them**
    • Password: Use a password that meets the following criteria:
      • has at least 12 characters
      • has both upper and lower case characters
      • has at least 1 special character
      • has at least 1 digits
      • not an exact dictionary word match
      • not your profile ID or name
      • not contain your rearranged profile ID or name
      • not contain these special characters Á ë ô Ñ ¿ ß
      • not contain a space
      • not contain a British pound symbol £
      • not contain a double quote "
    • Hint: Leave this blank
    • Confirm your password is correct
    • Click Continue

    **This is now your Local Mac Password. Your Cisco Temporary Password has not yet been changed. This will be done in a later step**

  15. Agree to the Terms and Conditions
  16. Select your Time Zone, then click Continue
  17. On the FileVault Disk Encryption screen, click Continue
  18. Touch ID: Set it up by clicking Continue and following the on-screen instructions. Touch ID will be used to set up Passwordless authentication later
  19. On the Update Mac Automatically screen, click Only Download Automatically. You can change to fully update automatically after the setup is complete if you wish
  20. Don't click any options on the Webex End User License Agreement window for now. You will get to it later

    21. Next Step: Install Chrome